Privacy Policy
Last updated: 2026
This Privacy Policy explains how Wanderwise AI ("we", "us", or "our") collects, uses, and protects your information when you use our website https://wanderwise.uk and related services (collectively, the "Service").
This is a general informational policy and may not cover all legal requirements for your specific country. For formal legal guidance, please consult a lawyer.
1. Information We Collect
We collect information to provide and improve Wanderwise AI. This may include:
- Account Information: Your name, email address, and authentication details when you sign up or log in (for example with Google).
- Profile & Usage Data: Saved trips, itineraries, preferences (travel style, budget, etc.), and interactions with the AI planner and chat.
- Payment Information: If you subscribe to a paid plan, billing and payment details are processed securely by our payment provider (Stripe). We do not store your full card details.
- Technical Data: IP address, browser type, device information, and pages visited, which may be collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect in order to:
- Provide and improve the AI itinerary builder and chat.
- Create and store your trip plans and preferences.
- Manage subscriptions, billing, and customer support.
- Understand how the Service is used so we can improve features and performance.
- Keep the Service secure and prevent fraud or abuse.
3. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your login session.
- Measure usage and performance (analytics).
- Show or control ads for free-tier users (for example via Google AdSense).
You can control certain cookies through your browser settings. Some features may not work properly if you disable cookies.
4. Analytics & Advertising
We may use third-party tools such as Google Analytics to understand how visitors use Wanderwise AI, and Google AdSense to display ads to free users.
These providers may set their own cookies and collect information about your device and browsing activity across sites that use their services. You can learn more in Google's privacy documentation and adjust your ad settings via your Google account.
5. How We Share Data
We do not sell your personal data. We may share information with:
- Service Providers: such as hosting (Firebase), analytics (Google), and payment processing (Stripe).
- Legal & Safety: when required to comply with law, respond to legal requests, or protect our rights and users.
6. Data Retention
We keep your information for as long as it is reasonably necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:
- Accessing or updating your account information.
- Requesting deletion of certain data.
- Objecting to or limiting certain types of processing.
To exercise these rights, you can contact us at contact@wanderwise.uk.
8. Children's Privacy
Wanderwise AI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate.
10. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at:
Email: contact@wanderwise.uk